Privacy Policy

Introduction

Welcome to Fatum. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI astrology voice assistant mobile application and related services.

By using Fatum, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, date of birth, time of birth, place of birth
• Profile Data: Zodiac sign, astrological preferences, birth chart information
• Communication Data: Voice recordings, chat messages, questions asked to AI assistants
• Payment Information: Billing details for premium subscriptions (processed securely through third-party payment processors)

Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, interaction patterns, session duration
• Location Data: Approximate location for astrological calculations (with your permission)
• Technical Data: IP address, browser type, app version, crash reports

Voice Data

When you interact with our AI voice assistants, we process your voice recordings to provide personalized astrological guidance. Voice data is processed using advanced AI technology and may be temporarily stored to improve service quality and accuracy.

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Provide personalized astrological readings, horoscopes, and AI assistant interactions
• Birth Chart Calculations: Generate accurate astrological charts based on your birth information
• Personalization: Customize your experience based on your zodiac sign and preferences
• Communication: Send you updates, newsletters, and important service notifications
• Improvement: Analyze usage patterns to enhance AI assistant performance and app features
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our app:

• Cloud hosting and storage providers
• AI and natural language processing services
• Payment processors
• Analytics and performance monitoring tools
• Customer support platforms

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms
• Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Cloud infrastructure with enterprise-grade security

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information

To exercise these rights, please visit our Privacy Choices page or contact us directly.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Voice Recordings: Processed in real-time and deleted after 30 days unless you opt to save them
• Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
• Legal Requirements: Some data may be retained longer to comply with legal obligations

Children's Privacy

Fatum is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Third-Party Links and Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website and app
• Sending you an email notification
• Displaying an in-app notification

Your continued use of Fatum after changes are posted constitutes your acceptance of the updated Privacy Policy.