Terms of Service

These Terms of Service ("Terms") govern your use of Fatum: Mythic Mentors("Fatum"), including the Fatum mobile application for iOS and Android and the website fatumapp.com (together, the "Service"). The Service is operated by Quoruz("we", "us", "our").

By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

Fatum lets you have text and voice conversations with 12 mentors inspired by mythology. Each mentor is an artificial intelligence (AI) character with its own personality and voice. Conversations are meant for reflection, inspiration and entertainment.

If you choose to add your birth date, time and place, Fatum can also show an optional astrology lens (for example, a daily reflection based on your birth chart). This feature is optional, is provided for reflection and entertainment only, and does not predict future events.

You must be at least 13 years old, or the minimum age required to use online services without parental consent in your country if that is higher. If you are under 18, you may use Fatum only with the permission of a parent or legal guardian.

You sign in to Fatum with Sign in with Apple or Google Sign-In. You are responsible for activity on your account and for keeping access to your Apple or Google account secure. Please tell us promptly at info@fatumapp.com if you believe your account has been used without your permission.

To generate replies, your messages are processed by our AI service providers, as explained in our Privacy Policy. The app asks for your consent before your first conversation. You can withdraw this consent at any time in Settings; mentor conversations are not available while consent is withdrawn.

Fatum Prime is an optional auto-renewing subscription, offered with a monthly or an annual billing period. The benefits of Fatum Prime are described on the purchase screen before you subscribe; they currently include access to all mentors, a monthly allowance of interactions that do not use Obol, voice questions and premium voice replies.

• Payment: the price and billing period are shown before purchase. Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
• Automatic renewal: the subscription renews automatically for the same period and price unless it is cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the current period ends.
• Cancellation:you can manage or cancel your subscription at any time in your App Store account settings (iOS) or in Google Play > Payments & subscriptions (Android). Cancelling stops the next renewal; you keep Fatum Prime until the end of the period you have already paid for. Deleting the app or your Fatum account does not cancel a subscription.
• Free trials: if a free trial is offered, any unused part of the trial ends when you purchase a subscription.
• Refunds: purchases are processed by Apple or Google, and refund requests are handled under their policies. We do not process refunds directly, except where the law requires.
• Restoring purchases: you can restore an active subscription on a new device with the Restore Purchases option in the app.
• Price changes: if the subscription price changes, you will be informed in advance through the App Store or Google Play, as their rules require.

Obol is a virtual in-app currency used inside Fatum. You can get Obol by buying Obol packs (consumable in-app purchases) or, for accounts signed in with Apple or Google, through in-app rewards such as daily rewards and quests. You can spend Obol on in-app actions such as sending messages to mentors and unlocking mentors; the Obol cost is shown in the app before you confirm.

• Obol has no monetary value and cannot be exchanged for money.
• Obol cannot be transferred, sold or traded between accounts or to third parties.
• Obol packs are consumable and are used up when spent. Purchases are final, except where a refund is granted by Apple or Google or required by law.
• We may change Obol costs and rewards for the future; changes do not reduce Obol you already hold.
• Your Obol balance is removed when you delete your account.

When using Fatum, you agree not to:

• use the Service for anything unlawful, harmful or fraudulent;
• harass others or try to make a mentor produce illegal, hateful, sexual content involving minors, or otherwise harmful content;
• manipulate or abuse Obol, rewards, quests or purchases, including by creating multiple accounts;
• use bots, scrapers or other automated means to access the Service;
• copy, reverse engineer or decompile the app, except where the law allows this;
• access or try to access other users' accounts or data, or interfere with the security or operation of the Service.

You keep your rights in the messages you send. You give us a limited licence to store and process them, including with the service providers listed in our Privacy Policy, only to provide and improve the Service and keep it safe. Replies generated for you may be used for your own personal, non-commercial purposes. Similar replies may be generated for other users.

The mentor characters are inspired by public-domain mythology. The Fatum name, logo, artwork, mentor designs and voices, texts and software are owned by or licensed to Quoruz. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable and revocable licence to use the app for non-commercial purposes.

If you downloaded Fatum from the Apple App Store, your use of the app is also governed by Apple's Licensed Application End User License Agreement (Standard EULA). These Terms supplement the Standard EULA; where they conflict with it, the Standard EULA applies to your use of the app. In addition:

• These Terms are between you and Quoruz, not Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
• Quoruz, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection claims and claims that the app infringes a third party's intellectual property rights.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If you downloaded Fatum from Google Play, the Google Play Terms of Service also apply to your purchases.

You can delete your account at any time in the app: open Account > Settings > Delete My Account. Deleting your account permanently removes your profile, conversations, mentor memory notes, Obol balance and any birth details, as described in our Privacy Policy. Deleting your account does not cancel an App Store or Google Play subscription; please cancel it in your store settings.

We may suspend or close accounts that seriously or repeatedly breach these Terms, or where required by law. Where appropriate, we will tell you why.

The Service is provided "as is" and "as available". To the extent permitted by law, we make no warranties that the Service will be uninterrupted or error-free, or that AI replies will be accurate, complete or suitable for any purpose.

To the extent permitted by law, Quoruz is not liable for indirect, incidental, special or consequential damages, or for decisions you make based on content from the Service. Our total liability for any claim relating to the Service is limited to the amount you paid for the Service in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law, or your mandatory rights as a consumer.

We may update the Service and these Terms. If we make material changes to these Terms, we will update the date above and let you know in the app or on our website before the changes take effect. If you continue to use the Service after that, the updated Terms apply.

These Terms are governed by the laws of the Republic of Türkiye. Disputes are subject to the courts of Istanbul, Türkiye. This does not affect any mandatory consumer protection laws of the country where you live, or your right to bring a claim there.